Support
Email support@tappytippy.com and we'll get back to you within one business day. (Set up this mailbox before launch.)
If a payment needs review
Keep the saved payment in the app. Don't charge the client again or assume a timeout means no charge happened. We check the result with our payment partner before closing it.
Application questions
Applications are reviewed by our payment partner, Finix, and then by the TappyTippy team. You can follow each step on your account page.